Frend sessions are $10/15 minutes with a maximum of 60 minutes offered in one scheduled session. Blocks may be reserved by paying at least the 15 minute minimum. Calls may continue past their initial payment up to 60 minutes, with the addition of $10.00 for every additional 15 minutes.

Payments are accepted through PayPal. You do not need a PayPal account to make a payment to Frendly Feedback via credit card and PayPal encrypts transactions to ensure your personal data is never accessible to your Frend. A minimum of $10.00 is required to book the first 15 minutes. If you want to add on time to a call, then a call will be paused to make a payment for the addition of time.

Sessions are fairly flexible. Your frend will make an effort to schedule you as soon as you need. Sessions can be requested between daytime and evening hours; however, calls between 12am and 6am are limited and may only be offered in special circumstances. Requests are checked daily, therefore, chances of being scheduled sooner than later are probable. Keep in mind, you are only guaranteed the time you book in your initial reservation. The ability to add time on to a session while in a call is subject to availability is not guaranteed.

You can request a session at frendlyfeedback@gmail.com or use the “Get Frendly” form below to contact us and secure a spot. Individuals who book a session will receive emailed confirmation of the time and allotted amount of space reserved. You will receive a message 5 minutes before your scheduled session with the call-in number for your frend.

A reserved session will be refunded if cancelled at least 2 hours in advance. If a cancellation is made at least 30 minutes in advance, then the payment made may be transferred to another session booked at that time. Any cancellations made less than 30 minutes before a scheduled session will forfeit the minimum payment made and another minimum payment will need to be made before another reservation can be confirmed.

You may only talk with your frend in reserved sessions. There will be no social contact with your frend outside of reserved listening sessions. This preserves anonymity as well as privacy for yourself and frend. If you are interested in talking to your frend, emailing or using the contact form will be the quickest way to book a session.

Your frend is not a medical, psychiatric, or psychological specialist and cannot advise you on any mental, emotional, behavioral, or physical conditions. Your frend is also not a professional counselor or therapist and therefore cannot offer professional advise or counsel. With that said, your frend is here to empathize with you, provide a mirror of validation, and can offer a perspective if that is asked.

You are welcome to use a “John Doe” or “Jane Smith” name in your email or contact form. You are also encouraged to create a quick alternate email before completing the contact form if you would like to further keep your identity private. Payments made through PayPal can also be sent from an alternate name. PayPal transactions are encrypted, so your frend will never have access to your payment information. No recordings are ever made, calls are taken on a session-specific phone and number, and no details from any session are ever shared in any other context or with any other individual or organization.